ORDERS

Orders must be placed and paid for online only.

Orders cannot be cancelled once payment has been made, if you wish to return an item, please follow our returns policy.

Orders must be placed before 2.30pm Mon to Thurs for next day delivery.

DELIVERY

We deliver Worldwide.

PLEASE NOTE - If you are ordering from Ireland or any other country without a postcode in your address, you will need to leave the postcode field blank in order for your transaction to be sucessfully processed. Please contact us if you have any problems with this. 


We will arrange for your order to be delivered to the delivery address given at checkout.

Our UK Standard delivery is a Recorded delivery service.

UK Standard deliveries should reach you in within 3 working days.

UK Next day delivery orders have to be placed before 2.30pm Mon to Thurs.

European deliveries are International Signed For deliveries.

European deliveries should reach you within 7 working days.

International deliveries are International Signed For deliveries.

International deliveries should reach you within 10 - 14 working days.


DELIVERY CHARGES

UK STANDARD £3.95
UK NEXT DAY £6.95
EURO STANDARD*  £9.95
INTERNATIONAL STANDARD* £14.95

* Any additional custom clearance charges are your responsibilty!
* We have no control over these charges and cannot predict what they might be!

* Custom policies vary widely from country to country.
* You may want to contact your local customs office for more information.


PAYMENT

Payment can be made online by Credit Card, Debit Card and also by Paypal.

In addition to the payment of your order you will be asked to pay a delivery charge.


RETURNS

Should you wish to return an order or item please contact us within 5 days of receiving it on:
info@mummysonlinebabyshop.com or 01442269756 or 00441442269756

Your Order or item should be returned with 10 days of receiving it.

Goods shall be returned in the following conditions;

• All labels still attached. 
• In its original packaging.
• In a re saleable condition.   
  

A full refund will be given for goods that meet the above conditions excluding postage.

Refunds will be given by the same method you paid
PRIVACY

We are committed to ensuring that your privacy is protected.

Any personal information that you submit to us will not be sold, passed on or distributed to any other third party.


CONTACT US


If you have any Enquiries, Questions, Feedback, Deliveries, Returns or Complaints you can    e-mail us at:


We will reply to all e-mails within 48hrs.

Should you need to call a member of the team at the office the number is...
01442269756 UK
00441442269756 OUTSIDE UK

Our office hours are 10am to 5pm

Out of office from 3pm-4pm for the school run!!

You can also write to us with any Enquiries, Questions, Feedback or Complaints at:
Mummys Online Baby Shop Ltd
PO Box 1296
Hemel Hempstead
Hertfordshire
HP1 9JF
UK

 Please provide contact details if you want a reply to any letters written.

The best way of contact is via e-mail but if you need to, please dont hesitate to write or call!!
info@mummysonlinebabyshop.com 

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